ELLIOT LANE TRADE DIRECTORY PRIVACY POLICY

At Elliot Lane, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we handle personal information collected through our trade directory platform.

Our Service

Elliot Lane's Trade Directory serves as a comprehensive resource connecting homeowners in Victoria, Australia, with trusted trades and services for renovation and building projects. We aim to simplify your search for quality professionals, providing a curated list of vendors within the Melbourne area and beyond.

Collecting and Using Personal Information

In providing our directory service, we collect personal information in several ways. This includes information you provide when using our website, such as contact details, and information collected from vendors regarding your interactions with their services.

To subscribe to our newsletter, we require only your email address, which is then added to our database for Elliot Lane updates. You may unsubscribe at any time by contacting us, and we will remove your email from our list.

We gather analytical data about your visits to our website and vendor interactions, purely for service improvement purposes. This data helps us tailor our offerings to better meet user preferences without sharing personal or sensitive information between vendors and us.

Storing Personal Information

Collected information is securely stored on the Elliot Lane database, accessible only by authorized Elliot Lane employees and used strictly in accordance with this Privacy Policy.

Sharing Personal Information

We do not share identifiable personal details with third parties. However, we may use aggregated data to enhance your user experience, ensuring the vendors we present are aligned with your interests.

Access to Personal Information

You have the right to access or modify your personal information stored with us. Contact us directly to request access or updates to your information.

Third-Party Websites

Our directory includes links to third-party vendors. Engaging with these links subjects you to their respective privacy policies. While we strive to associate with reputable vendors, we are not responsible for their privacy practices.

Cookies and Analytics

We use cookies and Google Analytics to improve our service and understand user behavior. These tools collect non-identifiable information about your visit, which you can opt-out of by disabling cookies in your browser settings.

Privacy Policy Updates

We reserve the right to update this policy to reflect changes in our practices or legal obligations. Any updates will be posted here, effective immediately upon publication.

Contact Us

For questions about our privacy practices or to report a privacy concern, please contact us directly.